
Payment and Transaction. When you use our top up or payment functions and
initiate a payment request, we need to collect your user ID, country/region, payment
currency, payment amount, payment time, payment method, order number and other
information to complete the payment and transaction process via the Application
Program Interface (API) supported by the third-party payment service providers. In
order to prevent money laundering and related illegal activities, we prohibit any
withdrawal of credit or virtual goods from SkyReels.
Feedback and Report. When you contact us for support, feedback, or inquiries, we
need to collect the information you choose to provide, including the content of your
messages and any associated details. If you do not provide such information, we may
not be able to help you resolve the issue or respond to your feedback. In addition, if
you wish to make a report (for example, when you discover any illegal content, illegal
user activity, or your rights have been violated), we need to collect a description of
your report, the type of report, and proofs (including but not limited to screenshots,
certificate of ownership/authorization letter) in order to understand the facts and help
you resolve the issue.
Improving User Experience. To improve your user experience (e.g., by making it
easier for you to view information about your account, sending you push notifications,
and providing you with personalized content and services that may be of interest to
you), we or our designated partners may automatically collect information about your
language, gender, clicks and actions, program progress (including log-in status,
interaction information/status, achievement information, etc.), application token,
operating system, network information (e.g., IP address), device data (e.g., IMEI and
other device identifiers), country/region, device model, screen resolution, geographic
location, anonymous user identifier, etc., and analyze such data.
Maintaining Functionality, Stability and Security. In order to maintain the
functionality, stability and security of SkyReels and your account, we will
automatically collect data related to the operation of your online operations, such as
data related to your log-in status, clicks and actions, user device data (unique
identifiers (e.g. IMEI), manufacturer and model, browser type, screen resolution,
RAM and disk size, CPU usage, device type, language settings, mobile device carrier,
radio/network information (e.g., Wi-Fi, LTE, 3G), operating system data), network
information (e.g., IP address), and general location information such as city, state or
geographic area, etc. when you are using SkyReels.
C. The Personal Data provided by third parties
Third-Party Register and Log-in: To make it easier to use SkyReels, you may also
choose to register and log-in within SkyReels through your account on a third-party
platform (e.g., Google, X, Facebook). In such cases, we may collect your nickname,